Returns & Exchanges

At Vintage Wholesale, we aim to ensure your bulk orders meet our quality standards, though please note that due to the unique nature of pre-loved items, returns are only accepted for significant grading errors or damaged goods. All return requests must be initiated within 7 days of delivery to be eligible for a refund or store credit.

Return Process

• 1.
  Submit a Request

  Contact our support team with your order number and clear photographic evidence of any items that do not meet the specified grade.

• 2.
  Approval Review

  Our quality control experts will review your claim within 48 hours to confirm the discrepancy and authorize the return shipment.

• 3.
  Secure Packaging

  Repack the authorized items in their original packaging to ensure they are protected during transit back to our warehouse.

• 4.
  Refund Processing

  Once we receive and inspect the returned inventory, we will issue a refund to your original payment method or apply store credit to your account.